The Art of Complaining at Work
- Silvina Mascitti
- 27 jul. 2024
- 1 Min. de lectura
Topics: Business English - complaints - work-life balance
Level: B1 and above
Skills: Listening and Speaking
Link to video: The art of complaining at work - News4JAX
Aims:
To talk about complaints at work
To predict information before listening
To listen for gist and for detail
To develop listening decoding skills
To express opinions and reactions towards the topic
To choose a follow-up task (speaking, writing, reading, listening)
To work on emergent language
Use of language, lexis & pronunciation:
To use different verb tenses to talk about complaints
To learn / review vocabulary to talk about complaints
To learn / review collocations with the verb”to complain” and the noun “complaint”
To learn / review pronunciation of unvoiced /ʃ/ sounds
To work on intonation and word stress
To learn / review some elements of connected speech for listening: linking, elision, weak forms, etc. (optional)
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Learning how to complain effectively at work is a crucial skill, especially in creative fields. When I worked with an Amazon book publisher online in Chicago, IL, clear, respectful communication made all the difference.
Complaining effectively at work is essential for maintaining a positive work environment. Clear communication, like when seeking CIPD Assignment Writing Help UK, ensures issues are addressed constructively, promoting better outcomes for everyone.
Your lesson on "The Art of Complaining at Work" is a great way to empower learners, much like self publishing Manchester from britishbookpublishing allows authors to share their voices. Teaching effective communication around complaints can lead to positive workplace changes. Keep it up!